Felipa A M.
This was the best experience. Dustin was extremely knowledgeable and extremely resourceful for all of the most relevant information regarding natural, organic, toxicity etc.How about my next mattress from these guys!!
robdes R.
Great experience! Knowledgeable and easy to deal with. Highly recommended.
Brock W.
Great experience, Steve was very insightful and knowledgeable in helping us determine the right mattress for us.We left very pleased!
Emily Darling W.
Best selection of natural mattresses by far. Knowledgeable and helpful service from Steve! We bought a mattress the first time visiting store.
Tylor K.
OMG!!!!! Run don’t walk! Lol. Natural and chemical free was the most important and I thought I may have to compromise on quality and comfort NOT THE CASE! We LOVE our new mattress! Firm on hubby’s side and cloud like on mine exactly like we wanted !!! Amazing Amazing Amazing!
John K.
Great experience. Steve was awesome and set us up with the PERFECT mattress! Life changer!!!!! Highly recommend!
Jenny K.
Very knowledgeable, great service, friendly. Learned so much about quality, clean mattress and better sleep. High quality materials, testing and certifications.
Kathryn W.
Amazing place with top notch service. Incredibly knowledgeable staff, especially Dustin. Never shopping anywhere else for a mattress.
Stephen W.
Great store! Dustin can explain the technical differences in all the mattresses and doesn’t try to upsell you. Highly recommended!
Margaret W.
We had a great experience at Houston Natural Mattress in buying our king mattress. Manager Dustin was very helpful in providing us information in our purchase. We highly recommend them.
Walt W
Great experience with Dustin. Very knowledgeable, patient, amicable, and pleasant. Did comparisons with other mattresses and answered all our questions satisfactorily.
Jackson B.
We went to Houston Natural Mattress to buy a particular mattress, an Avocado Green that is not sold elsewhere. We had the entire process and details explained to us by their very knowledgeable sales person, Dustin. He also organized and explained all the extra items that went with buying a new mattress and made a point of providing information that we needed for our particular requirements. Finally, he set up delivery in an expeditious manner for us. Overall, a great experience.
Lyndsey P.
Steve and Dustin made our mattress shopping experience easy and enjoyable! They were patient, answered all of our questions, and helped us choose a mattress that perfectly fits our needs. The quality and comfort of the products at Houston Natural Mattress are outstanding, and we love that they use natural materials. If you're looking for a stress-free experience and great service, this is the place to go. Highly recommend!
Daniel R.
We had an excellent experience at Houston Natural Mattress! Steve & Dustin were incredibly knowledgeable and helpful throughout the entire process. They took the time to explain the benefits of different mattress options and helped us find the perfect one for our needs. The customer service was top-notch, and we love knowing our mattress is made with natural materials. Highly recommend this store to anyone looking for quality and comfort!
Jade T.
Steve was extremely knowledgeable and helpful in us finding a mattress that was comfortable both for my husband and I. There are a lot of mattresses to try and several different brands that helped a lot to be able to test them there at the store. Great store offering organically made products.
Robert T.
Exceptional variety of mattresses and Steve took care of us. Love our mattress and loved the service !!!
Daniel H.
As a 25-year-old with a very active lifestyle, training for both a marathon and an Ironman, I knew prioritizing my sleep was crucial. Steve greeted me with open arms and impressed me with his deep knowledge of mattresses and their evolution over time. As a first-time buyer, I appreciated his patience in listening to my personal story and understanding exactly what I needed in a mattress—all while respecting my price range. Steve’s professionalism, kindness, and expertise made what could have been an overwhelming experience feel effortless. I’m confident in my choice and know exactly where to go for any future questions or needs. I’ll also be recommending Steve to all my friends. Grateful to have been helped by someone so exceptional!
Luis O
Great Services and experience ! And Great Products ! Finally going to have Great sleep
Evelyne L.
Competence, patience (3 trips to make a decision), calmness are the words that come to my mind reflecting on my experience with Houston Natural Mattress.Replacing my (exceeding old) mattress had been putt off for years because I dread the laundry list of options and the salesman speeches built in the buying experience regardless of the object... car.....TV...Mattresses etc.....The mattress is done finally ! A shopping experience that rank among the best I have had, one of those where the seller has his but also the buyer satisfaction at heart.This store is also the only one in Houston to carry Latex mattresses.
Amanda K.
Very helpful in finding exactly what we needed. Very knowledgeable and answered all our questions
KK
Great store, with friendly customer service. Very clean and very knowledgeable staff.
Steven J.
Our family had a great experience shopping with Steve. He provided great insight on the various materials and fills, then allowed us to make multiple pad density changes on the Naturepedic EOS pillowtop. Throughout the process we gained a great amount of input throughout the process and feel great about our purchase.
Gagan K.
Loved the mattress buying experience!It's organic and odorless mattress.Best customer service provided by Steve and he answered all the questions.
Jeffrey X.
Love the knowledgeable staff, patient explanation and great product display!
Dale P.
I just bought an Avacado Green mattress and adjustable frame. Yay! Dustin was very helpful and knowledgeable. I would highly recommend them. Thank you! Dale.
Kelli D.
Friendly and knowledgeable staff!
Imran O.
One of the best natural chemical free mattress store I have been to. The only one in Houston area that prioritizes your health and wellness. We spend a lot of hours sleeping on mattresses and to be inhaling toxic chemicals while products off gas should be something we should all care about.
Meghan M
We went in to buy a mattress and had the best experience. We were educated on the different types of natural mattresses. We ended up getting a mattress, a box spring, and three pillows at a great price. Definitely will be back for future purchases.
Ryan A.
Excellent customer service and very knowledgeable about the products! Highly recommend!
Aaron G.
Fair prices and knowledgeable sales staff who are very helpful and not pushy.
Evan Y.
I purchased a Posh+Lavish mattress here several months ago not only is the mattress great the whole team here goes over and beyond to ensure you’re satisfied with your purchase. Thanks guys!
Eric R.
We decided to switch to an all natural mattress. We visited the store and Steve was very knowledgeable and help in educating us on the various products available in the store. We left very satisfied in knowing we were getting exactly what wanted but with the added comfort of an all natural product. Lastly, Steve's customer service was above and beyond.
Nico G.
Katie G.
Incredible experience! Would recommend to anyone looking to make the move from synthetic to organic. Wonderful customer experience.
Carolina Ramirez C.
Professional, knowledgeable staff and great options. Highly recommend!
Tinna M.
Dustin was really helpful and knowledgeable without being pushy. There is a good selection of natural hybrid latex mattresses, one of the few stores in Houston.
Michael M.
Dustin was awesome in helping us make our decision. He is extremely knowledgeable, patient, and professional in our three visits. We are happy with a more organic and natural sleep experience and are looking forward to more restful days ahead.
J B
Very knowledgeable and friendly staff. Very helpful, and my son and I love our new pillows. Great products! Thank you!
Erin R.
Very knowledgeable salespeople w excellent products and customer service!!!
Brittany W.
Super friendly and knowledgeable staff! We came in not quite sure what we wanted and they guided us into the exact right fit for us.
Shari B.
So helpful. Great value and great service. Highly recommend. Definitely beats online buying.
Steve B.
I had a great experience at this store. The person that helped me was very knowledgeable about every product in the store and helped get a bed that would be perfect for me. Since i have a crazy work schedule, he took it upon himself to stay late and wait for me to get there. I will definitely be recommending anyone who is in the mattress market to Houston natural mattress. 10/10 experience
JC Apparel & M.
I have never had such an outstanding customer service experience in a mattress store than i had at Houston Natural Mattress. Steve was so informative, patient and friendly. Well always come back for our mattresses!
Ricky G.
Awesome place to get a mattress!! Steve is very knowledgeable and help us find our perfect mattress fit.
Taylor B.
We had amazing experience today. Steve was very knowledgeable and friendly.
Theresa
Outstanding customer service! They offered to loan me a mattress while I wait for my Avocado mattress to be delivered! I highly recommend Houston Natural Mattress!
Bonnie O.
Went to he store months ago to try out the Avocado brand mattresses. The store had several other top brands for us to try. They were very knowledgeable about the differences and pros and cons of the different mattresses. Also very patient as we took forever going from bed to bed. We left to think over which bed would suit us.We saw that there is a sale going on so I called and selected the Avocado medium. The purchase was so easy with Dustin. If you're thinking about a purchase do it now while the sale is on and see if you can qualify for FREE delivery, set up and haul away!!
Jennifer A.
Excellent knowledge of all things in the natural mattress! Super helpful in picking one within our budget and time frame!
MacKenzie H.
Our experience here with Dustin Reiter was amazing. Dustin was extremely knowledgeable not only about mattresses, but also how to accommodate my allergies and needs. He helped me find a perfect mattress, and I would recommend everyone shop here to find a great quality, safe mattress.
Jeffrey W.
Came to Houston Natural Mattress looking for a cooler, more breathable alternative to memory foam, and Steve was deeply knowledgeable on how different various materials and layers would affect the feel and durability of the bed. Layer thickness, number/type of coils, different materials, etc. all helped us narrow down our choice, and he was also very active in encouraging us to look at and try each different bed while pointing out the differences. We definitely appreciated his experience and insight, it was a great help
Andrew D.
Fantastic experience! Steve was thorough and patient. He walked us through all our options, explained each mattress and catered to our interests. Why I expect to have this mattress for a long time, I will absolutely come back. This process was fantastic. And his interest in making us happy was his driving ambition.
Elizabeth F.
A great mattress shopping experience! We were looking for a mattress and one that was a little more natural and plastic-free. Steve walked us through all the mattress varieties and helped entertain our toddler while we made a choice. Thank you for all the help!
Mason W.
Great selection of natural mattresses and great service
Matthew P.
My experience at the Houston Natural Mattress store was beyond helpful and informative! Steve Chandler was so knowledgeable on each and every question that my wife and I had! We are so excited to bring home what we know will be the perfect Mattress for the both of us!If you are in the market for a mattress this is the only store you need to visit.
Kender P.
My husband and I came to the Houston Natural Mattress store looking for a mattress we can feel good about sleeping on for years to come. Steve was so helpful in educating us on the materials and structure of the various mattresses. There is so much misinformation out there regarding natural mattresses and it’s refreshing to speak to someone with so much experience. We’re leaving having learned so much and feel confident in making a purchase!
Michael A.
Great experience buying several mattresses at Houston Natural Mattress. Tons of choices to try out to make the right decision. All questions were answered by Dustin who was very patient and knowledgeable. Highly recommend !
Suzi P.
Rich L.
Excellent mattresses, expert and friendly service. Highest recommendation!
Nicole H.
Steve really spent the time to walk us through the various mattress brands in store. We love that everything in the store is plastic-free! We never felt rushed or pressured and were able to spend a lot of time trying the various mattresses and feel good about our purchase.
Steven W.
I was able to try a variety of pillows in store, they didn’t rush me at all. Friendly staff.
Vineet D.
Excellent customer service. Steve was great, answered all questions very patiently.
Aparna M.
Very knowledgeable and honest conversation. Great selection of natural mattresses. Steve is very helpful and is not pushy when making decisions. Highly recommended for getting a great mattress.
Seth M.
We went to the Woodlands location 3 years ago before they closed and Steve was amazing, he gave us all the details about all the mattresses we were looking at. We wound up going with a Mango Mattress and have been extremely satisfied since we got it. Now after 18 years my mom needed a mattress and I told her there is only 1 place to go! Go see Steve at Houston Natural Mattress!
Jordan B.
Could not recommend this place enough. Steve is incredibly knowledgeable and helpful in his product! We have had our mattress for 3 years now and just brought my mother in law in to purchase one herself. 10/10 recommend!
George F.
My wife and I had a great experience working with Steve and Dustin who are absolute pros and helped educate us on the materials and other factors to consider in our mattress purchase. I would highly recommend this store to friends and family.
Maribel F.
Medhavi J.
I had an excellent experience at this mattress store! The salesman Dustin was incredibly knowledgeable and helpful, guiding me through their massive range of mattresses with patience and expertise. I was initially drawn to the store because they sell latex mattresses, but I also learned about horse hair mattresses, which were fascinating (though out of my budget!). The store is easy to get to, offers free delivery, and best of all, has no back orders – you can get your mattress right away. Highly recommend for anyone looking for quality and variety in mattress shopping!
Corbin J.
Great selection, pricing and customer service.
Bill F.
Talked with Steve at Houston Natural Mattress in Rice Village and he was amazingVery easy to talk to and no sales hype .. just gave us the info we wanted and easy to work withWe ended up buying a avocado green mattress form SteveHighly recommend checking out this store and trying out the mattresses if u are looking for a good night sleep
Mimi S.
Not only are the products high quality and actually all natural, the customer service is ALWAYS superior! Very knowledgeable and friendly staff with all the products I spent weeks googling. Highly recommend!
Colby W.
Steve was amazing! Easy to work with & happy with our purchases!
Carley W.
Steve was amazing & super knowledgeable! He made the decisions so much easier. Lots of great choices & materials to choose from!
mckade M.
I walked in looking for an organic mattress. This place had all the best organic mattress options and Steve was a great help. I got the perfect mattress and it felt amazing.
Sara G.
We came to test a mattress and loved the experience. Very friendly staff, very knowledgeable and great inventory. We had a wonderful experience you won’t be disappointed.
C G.
Awesome experience. Extremely friendly staff, very knowledgeable on all things mattresses, pillows, toppers etc and not pushy at all. They'll let you'll try out all the mattresses and give you great advice. Worth a visit!
Chelsey H.
Great customer service and excellent selection! I’m so happy we easily found an excellent bed for our son at a great price. Highly recommend! We will be back in the future!
Geoff
Great Experience! Very knowledgeable and walked us through all the options.
Janice R
What an awesome store! Steve made it easy to address the task of finding a new mattress. We were looking for a healthy mattress, And he has so many choices. He shared our options and then left us alone to make our selection. We ended up buying a Magniflex, And are having it shipped out of state because he had the best prices we could find anywhere. I can't recommend these guys highly enough.
Tara S.
We went into Hastens Houston the store was amazing and really nice. We were greeted by a wonderful young lady. She was polite and very informative. The beds...
Family 3.
Steve was so helpful when I came in today looking for a new mattress. It’s hard buying a mattress without your spouse and he was able to give me great advice. I chose the Posh and Lavish Custom Sides so that we can adjust as we need to with bad shoulders and backs. So excited ! Thank you Steve. Amazing service!
Ian M.
Karankawa L.
Great shopping experience. Got the perfect bed. Can’t wait to get a good night sleep. Very knowledgeable
Tommie Divine A.
Just purchased our first Avocado mattress. For those with autoimmune - this is the place to buy! Excellent customer service, too!
J F
Great place for buying pillows! Definitely consider the health of your family and go natural.
Dorothy W.
Dustin was so helpful and knowledgeable about latex mattresses. We really appreciated how patient he was with all of our questions.
Jonathan M.
Steve was very helpful and knowledgeable staff with great inventory.
Kristina P.
Steve was amazing! He was so knowledgeable about non toxic mattresses and patiently helped us find the right mattress.
Jeff Lewis T.
Thanks for a great experience team! Loved being able to try the different firmnesses before purchase and thanks for the easy delivery and set up!
David B
Steve was great. Easy & quick service and he was very knowledgeable. Great experience.
Darcy L.
This place is a breath of fresh air. I didn’t think I’d be able to get the squishy memory-foam-feel of a polyurethane mattress without all the chemicals. They have a bunch, though. And one that is perfect for us at a great price. I feel at ease knowing I’m not sticking my face into formaldehyde all night, every night. Steve was great. Easy going, kind, knowledgeable, not salesy. Highly recommend.
Alleigh N.
Shopping experience was amazing, very informative salesperson, gave us plenty of time and space to try beds. Very helpful and had great prices for quality beds.
Paul N.
Excellent selection, great and friendly service!
Nick
Greatness! All our questions answered. We took our time and were never rushed. Great selection for us to try all the options . We had been to a few stores and what stood out about Houston Natural Mattress was the depth of knowledge, how we were able to stay on track and focus on what we were looking for. Btw we love our mattress! So happy. Thank you!!
Valerie H.
Best mattress buying experience! From the moment we walked in, Steve took exceptional care to ensure we found the perfect mattress. His extensive knowledge was evident as he guided us through various options, explaining the different constructions and their pros and cons. We couldn’t be happier with our new mattress. I am recommending Houston Natural Mattress to all my friends.
Krista T.
We came in looking for a new big-girl bed for our daughter. Dustin made this a quick and easy experience for us. Our daughter is going to be so excited, and we too can sleep more soundly knowing she is on an organic natural mattress.
Griffin T.
Dustin is awesome! Come check out the Houston Kirby location!
Penny M.
I was so pleased with the shopping experience at Houston Natural Mattress! Dustin was very informative and helpful when suggesting options for a high quality and totally natural mattress that fit my comfort needs and budget. He answered all of my detailed questions about the warranty and delivery process, and I left very confident in my new purchase!
Andreas B.
We had an incredible experience at Houston Natural Mattress! Dustin was extremely helpful and patient, guiding us through all the different options to find the perfect mattress for our needs. He made sure we understood everything without any pressure, making the whole process smooth and enjoyable. If you're looking for a natural mattress, I highly recommend this place and working with Dustin! Fantastic service and quality!
Andrea G.
Great store. Dustin was very knowledgeable about the products they sell.
Rebecca P.
Great customer service!! They have all the great healthy non-toxic mattresses to try out.
Emily B.
Great experience finding the correct, healthy mattress ! Excellent customer service - fair and transparent pricing. They are the best place in Houston to find a healthy, comfortable mattress. They will work with you to find the best solution and low pressure ! Quality through and through.
Kathy C.
I just bought the Naturpedic Organic EOS Classic mattress at the Kirby store in Houston. The manager, Dustin Reiter, was incredibly helpful and FULL of...
Renate H.
Dustin goes above and beyond to provide excellent customer service. His product knowledge is excellent and he provides a very detailed explanation on each...
Mecie H.
wonderful service from Dustin. great value and a 25 year warranty! I'd been researching online, and he identified the best mattress for me quickly. I was...
Joan K.
I do not usually write yelp reviews, however this is our third purchase from Houston Natural Mattress and we have not been disappointed. Three years ago we...
Albert T.
If you're looking for a natural/organic mattress for the family Houston Natural Mattress is the place to go!Louis and Dustin go above and beyond answering...
Connie M.
We are extremely pleased with our purchase - I had so many questions and called them numerous times and they were so patient with me and answered every...
Y H.
Great store! Louis spent a lot of time helping us. He was exceptionally patient, knowledgeable and nice. We also talked to Steve a bit, also very personable...
Tova A.
Best customer service!
Very knowledgeable and helpful.
So hard to choose as so many of the mattresses were comfortable.
Very knowledgeable and helpful.
So hard to choose as so many of the mattresses were comfortable.
Shane C.
The only store for organic mattresses in Houston! Love It!
Mary M.
Steve was very helpful and knowledgeable. He made our decision easy on which natural mattress was best for us. He was honest. I would highly recommend going to see him.
Nanette D.
FANTASTIC experience from start to finfish. My husband and I talked to Steve and told him we were looking for a natural mattress...mostly due to my dust...
James R.
We purchased a good mattress from them about 1 year ago. After a few months began noticing issues with my back. Finally after one year I became convinced it was my side of our mattress. Steve @Houston Natural Mattress exchanged out the medium latex inserts for firm and now all is good. These guys stand by their commitment to their customers. Highly recommend them.
Nici H.
Edit with update: I received a call today from Steve and it seems there was a management changeover when we purchased that caused a lot of balls to be dropped but he was very kind and offered a store credit. Definitely didn't need to do that months later! The bed has been amazing and this definitely changed my opinion of the store. I can always offer grace when someone admits they messed up! Thanks Steve!I so so so wanted to love my experience here. I had a wonderful purchasing experience and the sales rep was amazing but it's been downhill since then. I ordered my mattress May 15th and 3 1/2 months later I still don't have it. They delivered one mattress and took mine but it was a mattress much cheaper than the one I purchased. I immediately noticed and called to let them know they delivered the wrong mattress. Everytime I call to check on the new status I get the run around and no clear answer. Now I'm being told they have my mattress but are too busy to call me and deliver it. I feel like after waiting 15 weeks for a mattress that I was told would take 6 weeks to receive... Being told they are too busy to deliver it is beyond unacceptable. Loved the buying experience - but paying $6k and not receiving my mattress deserves zero stars.
Ryan D.
The best service with the best mattresses. Dustin is extremely knowledgeable and will lead you in the right direction.
Amber Sky W.
This Natural Mattress Store in The Woodlands has the best selection of healthy mattresses. Dustin the manager is so knowledgeable and amazing at customer service! :-). I bought the Mango mattress in size queen. I get it delivered this week.
Andrew G.
My wife and I absolutely love our new mattress plus sheets that we purchased here and have had the best sleep since ever. The store manager Dustin is very knowledgeable, patient, polite and informative. The experience was great and will recommend all friends and family to make their next mattress, sheets or cover purchases here...they won't regret it and neither will you.
Maureen O.
We bought a bed at your store in the Woodlands. Best bed we have ever slept on. Your sales and service were great. Love our bed, never had such a good night sleep and to wake in the morning feeling so refreshed is Magnificent!!! Has been such a pleasure doing business wth your staff. Such an amazing bed sleep all night. It has been a pleasure. I would recommend anyone too try your store. Thank you so much we are now sleeping. Best Quality of beds. Sincerely Maureen
Kathleen C.
Very helpful and positive experience.
Aqeel A.
Finding a mattress here was such a great experience. Dustin was courteous and his knowledge of everything about mattresses was outstanding. I walked out feeling confident that I made a very worthwhile purchase.
Ade L.
Had a fantastic experience purchasing a mattress at the Woodlands location today. The store manager, Dustin, was extremely knowledgeable and incredibly helpful. He went above and beyond to make my experience in the store exceptional and I am thrilled to receive my new non-toxic, organic mattress, pillow & mattress cover. I highly recommend this location and company for your mattress purchase.
Jennifer L.
You will not meet a more friendly or knowledgeable mattress connoisseur than Steve Chandler!Steve takes the time to understand your preferences/needs and then ensures those match his recommendation.The drive to Houston Natural Mattress of The Woodlands is well worth it wherever you are!
Theresa M.
At a time when your health is so important, toxin free products and a clean healthy environment to shop couldn’t be more relevant! Great customer service and Max in particular is very knowledgeable and helpful!
Jan V.
Great customer service!
Martha H.
vanya W.
Best mattress ever! Besides being so comfy I sleep better knowing that it's not full of toxins. Steve is friendly and beyond knowledgeable!
Mariana D.
Tinaya S.
Such a great selection and Steve is so helpful and knowledgeable! We couldn’t be happier!
Thad D.
Excellent mattress buying experience. Steve answered all my questions according and had patience the entire time!!
harley K.
Really great customer experience and best mattress I've ever had.
Ash J.
The knowledge and expertise that the Houston Natural mattress exhibited during my shopping experience is unparalleled! I strongly recommend anyone who takes their health seriously to speak with these professionals. I assure you, your body will thank you later!
Mike G.
I really like my new mattress. I had no idea I would sleep so much better and I feel like I got a great deal.
Michael L.
Great service and salesmanship. Stevie was the best
Max W.
Sharon W.
I have an awesome mattress from Houston Natural Mattress with a 2” topper. I’m in love with my bed. I also have an adjustable frame. Truly it’s the bomb. Steve Chandler was very helpful. He was very patient with me and ask questions that would help him help me. All in all it was one of the best buying experiences I have ever had. I strongly suggest you give them a try if you need a mattress. Thanks Steve.
Simon P.
Wow amazing costumer service and inventory ! Very happy with my purchase !
D R.
Best experience in town! Steve and Lewis were the best! After being beat up all over town , having mattresses full of all kinds of toxins and poisons pushed on me. I finally found HNM and poison free natural mattress alternatives that the salespeople were knowledgeable enough to educate me on all the options. After my wife and I were comfort fitted to our personal needs we were able to make the perfect selection and save a ton of money compared to what we found elsewhere. Thanks guys, I'll definitely send friends and family.
Kenn K.
Awesome selection and prices. Art on the walls alone is worth the visit.
Janice J.
I had the best experience with Houston Natural Mattress. The owner was so helpful when it came to choosing the right mattress for us. He was not pushy like your typical sales person, he was just very informative and professional. It was actually first after we paid for the mattress that he told us that we will never want to sleep in another mattress after this. There was a problem with the delivery time since the base that we ordered was on back order and we needed the bed within two weeks, so they gave us a free upgrade to the next model up which could be delivered right away. This is the best and most professional experience I’ve ever had with purchasing a mattress. I highly recommend this place!
Morgan C.
WOW!! Could this place be any cooler!!! It is so beautifully designed. The mattresses are reasonably priced and the staff are super knowledgeable. I recommend this place to everyone I know.
Chris T.